In order to verify the identity of a user, users must Enroll in the MPS Password Policy Manager first. When enrolling, you will be asked for your current password and asked to enter answers to a series of challenge questions. For example a question might be "What was your mother's maiden name?" Once enrolled, users will be able to reset their password using the Password Reset Service.
Click Here to view step by step instructions-Enrollment
Click Here to start the Enroll Wizard
The Change Password service is available to those who want to change their password ahead of the 90 day password reset window. Users must know their current password in order to use this service.
Click Here to view step by step instructions- Change Password
Click Here to start the Password Change Wizard
Users who have lost or forgotten their password and have completed the Enroll process can use the Reset Password service. Users can use this service to reset their password by correctly answering the challenge questions that were created during the Enroll process.
Click Here to view step by step instructions-Forgot Password
Click Here to start the Password Reset Wizard